These Terms and Conditions constitute a legally binding agreement between you and jetbaz governing your access to and use of the jetbaz online casino and sports betting platform. By registering an account or accessing any part of the platform, you confirm that you have read, understood, and agreed to these terms in their entirety.
The sections below summarise the most important principles covered in these Terms and Conditions. Please read the full legal text for complete obligations and rights.
Access to jetbaz is restricted to individuals aged 18 years or older. By creating an account, you confirm you meet the minimum age requirement and that using online gaming services is permitted under the laws applicable to you in Bangladesh.
Each person may hold only one jetbaz account. Deposits and withdrawals are processed exclusively in BDT via approved payment methods including bKash, Nagad, Rocket, and Upay. All transactions are subject to verification and anti-fraud review.
All bonuses issued by jetbaz are subject to wagering requirements and specific eligibility conditions. Bonus funds may not be withdrawn directly — they must be turned over in accordance with the wagering multiplier stated at the time of the promotion.
Use of automated software, collusion with other players, exploitation of software errors, creation of duplicate accounts, or any form of fraudulent activity is strictly prohibited. jetbaz reserves the right to suspend or permanently close accounts engaged in prohibited conduct.
You are responsible for maintaining the confidentiality of your jetbaz login credentials. Any activity conducted through your account is your responsibility. Notify jetbaz support immediately if you suspect unauthorised access to your account or if your credentials have been compromised.
jetbaz is committed to responsible gaming. Deposit limits, session time controls, and self-exclusion tools are available to all account holders. Players experiencing gambling-related difficulties are encouraged to use these tools and to contact our 24/7 support team for assistance.
These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") govern the relationship between jetbaz (hereinafter referred to as "jetbaz", "we", "us", or "the Platform") and any individual (hereinafter referred to as "you", "the User", or "the Player") who accesses, registers on, or uses any product or service made available through the website jetbaz.biz and any associated mobile or web application operated by jetbaz.
By accessing the jetbaz platform, creating an account, making a deposit, participating in any game, claiming any bonus, or otherwise using any service offered by jetbaz, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. If you do not agree with any provision of these Terms, you must immediately cease using the jetbaz platform and close your account.
These Terms should be read in conjunction with the jetbaz Privacy Policy and the jetbaz Responsible Gaming Policy, both of which are incorporated by reference into this Agreement and form part of the overall legal framework governing your use of the platform.
Access to jetbaz is strictly limited to individuals who are 18 years of age or older at the time of registration. jetbaz operates a zero-tolerance policy regarding underage gambling. Any account found to have been created by or on behalf of a person under the age of 18 will be immediately and permanently closed, all funds held in that account will be forfeited, and the matter may be reported to relevant authorities where required.
You must have the full legal capacity to enter into a binding agreement under the laws applicable to you. Persons who are legally incapacitated, acting under guardianship, or otherwise restricted from entering contractual arrangements may not register or use jetbaz.
Individuals who have previously self-excluded from jetbaz or who are subject to a self-exclusion arrangement on any other online gaming platform may not register or maintain an account on jetbaz. Should such an individual circumvent this restriction by registering a new account, jetbaz reserves the right to void all transactions and close the account without notice.
Each individual may register only one account on jetbaz. The creation of multiple accounts by the same person — regardless of the device, payment method, or identity used — constitutes a material breach of these Terms and will result in the closure of all associated accounts and the forfeiture of any balances held therein.
To access the full range of jetbaz products and services, you must register an account by providing accurate, current, and complete information as requested during the registration process. This includes, but is not limited to, your full legal name, date of birth, residential address, mobile phone number, and preferred payment method details.
You are obligated to ensure that all information provided to jetbaz during registration and at any subsequent point is truthful, accurate, and up to date. jetbaz reserves the right to request supporting documentation to verify any information provided. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account suspension or closure.
You are solely responsible for maintaining the confidentiality of your jetbaz username and password. You must not disclose your login credentials to any third party. Any activity conducted through your account — whether or not authorised by you — is your responsibility. jetbaz will not be held liable for any losses resulting from unauthorised access to your account where such access was facilitated by your failure to safeguard your credentials.
If you suspect or become aware that your account credentials have been compromised or that unauthorised access to your account has occurred, you must notify jetbaz immediately via the live support channel. Upon notification, jetbaz will take reasonable steps to secure your account pending investigation.
jetbaz operates a Know Your Customer (KYC) verification process in accordance with its anti-money laundering obligations. You may be required to submit identity verification documents — including a copy of a government-issued photo ID and proof of address — before your first withdrawal is processed or at any other time deemed necessary by jetbaz. Accounts that fail KYC verification may be restricted or closed.
jetbaz accepts deposits and processes withdrawals exclusively via approved payment channels. Currently supported payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank mobile banking, and standard Visa and Mastercard bank cards. All transactions are denominated in Bangladeshi Taka (BDT). jetbaz does not apply a foreign exchange conversion to BDT transactions.
Minimum and maximum deposit and withdrawal amounts apply and are displayed within the jetbaz cashier section at the time of each transaction. These limits may vary by payment method and by account verification status. jetbaz reserves the right to adjust transaction limits at any time without prior notice.
Withdrawal requests from verified accounts are typically processed within 15 minutes for mobile wallet methods (bKash, Nagad, Rocket, Upay) and within one to three business days for bank transfer methods. Processing times may be extended where additional verification is required or where a withdrawal request triggers an anti-fraud review.
All deposits to a jetbaz account must be made from a payment account or instrument that is registered in your own name. Deposits made from payment accounts belonging to third parties are prohibited and will result in the reversal of funds and potential account closure.
An account is considered dormant if no login activity has been recorded for a continuous period of 12 months. jetbaz reserves the right to apply an inactivity administration fee to dormant accounts in accordance with the rates published in the account settings section. Prior notice will be sent to the registered contact details before any fee is applied.
jetbaz may, at its discretion, offer bonuses, free spins, cashback rewards, reload promotions, and other promotional incentives to eligible account holders. All bonuses are subject to specific terms and conditions that will be communicated at the time the promotion is made available. Where a conflict exists between a specific promotion's terms and these general Terms, the specific promotion terms shall take precedence.
Unless explicitly stated otherwise, all bonus funds issued by jetbaz are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiplier will be stated clearly in the promotion details. Bonus funds and any winnings generated from bonus funds remain non-withdrawable until the full wagering requirement has been satisfied.
Only one bonus may be active in a player's account at any given time. jetbaz reserves the right to determine the eligibility of any account for any specific promotion. Bonuses are intended for personal entertainment and may not be claimed in a systematic, commercial, or professional capacity.
Any attempt to exploit, abuse, or circumvent the bonus system — including but not limited to the creation of multiple accounts to claim bonuses multiple times, coordinated bonus abuse with other players, or placing opposing bets to guarantee profit from bonus funds — constitutes prohibited conduct. jetbaz reserves the right to void any bonus, cancel any winnings derived from abusive bonus use, and close the account of any player found to be engaged in bonus misuse.
jetbaz reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. In the event that a technical or human error results in an incorrect bonus amount being credited, jetbaz reserves the right to correct the error by adjusting the account balance accordingly.
All games available on jetbaz — including live casino games, slots, crash games, and sports betting markets — are operated by certified third-party providers including Evolution Gaming, Ezugi, Pragmatic Play, Spribe, Microgaming, and NetEnt. Each provider's games use independently audited random number generation (RNG) systems and certified return-to-player (RTP) rates. jetbaz does not operate proprietary in-house games with unverifiable odds.
All bets and wagers are settled in accordance with the rules of the specific game or market at the time the bet was placed. In the event of a dispute regarding bet settlement, the records held by jetbaz and the relevant game provider constitute the authoritative source of truth. Player-side screenshots or recordings are not accepted as evidence in settlement disputes.
In the event of a technical failure, disconnection, or game interruption during a live game session or active bet, jetbaz will make reasonable efforts to restore the session to its state prior to the interruption. Where restoration is not possible, the round or bet in progress may be voided and any stake returned to the player's account balance. jetbaz accepts no liability for losses resulting from internet connection failures on the player's side.
In the event that a game malfunction or human error results in an incorrect payout being credited to a player's account, jetbaz reserves the right to recover the erroneously credited amount. Players are not entitled to retain winnings that arose from a clear and demonstrable error, regardless of whether the funds were subsequently wagered or withdrawn.
The following actions and behaviours are strictly prohibited on the jetbaz platform. Violation of any of the following provisions constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities:
jetbaz reserves the right to suspend any account at any time, with or without prior notice, where it has reasonable grounds to believe that a breach of these Terms has occurred, that the account is being used for fraudulent or illegal purposes, or that the integrity of the platform or other players is at risk.
Following investigation of a suspended account, jetbaz may permanently close the account if the suspected breach is substantiated. In such cases, jetbaz may forfeit any balance held in the account where that balance represents proceeds of fraudulent activity or a bonus claimed in breach of these Terms. Legitimate, non-bonus funds may be returned at jetbaz's discretion following satisfactory verification.
You may request the closure of your jetbaz account at any time by contacting the support team. Before closure is processed, any outstanding withdrawal requests will be settled and the remaining balance will be returned to your registered payment method. Players who wish to close their account for responsible gaming reasons may request immediate self-exclusion instead, which provides additional protections against re-registration.
All content on the jetbaz platform — including but not limited to the website design, logos, trademarks, graphics, text, software, and game interfaces — is the intellectual property of jetbaz or its content providers and is protected by applicable intellectual property laws. No part of the jetbaz platform may be reproduced, distributed, modified, or otherwise used for commercial purposes without the express written permission of jetbaz.
Third-party game content, including game titles, graphics, and interfaces provided by Evolution Gaming, Pragmatic Play, Spribe, and other providers, remains the intellectual property of the respective provider. jetbaz operates these games under licence and makes no claim of ownership over third-party content.
jetbaz collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at jetbaz.biz/privacy-policy. By creating an account and using the platform, you consent to the collection and processing of your personal data as described in that policy.
jetbaz uses 256-bit SSL encryption to protect data transmitted between your device and the platform. Player account data — including payment information, transaction history, and identification documents — is stored on secure servers and is accessible only to authorised personnel with a legitimate operational need.
jetbaz does not sell, rent, or transfer your personal data to third parties except where required by law, where necessary to process transactions (e.g., sharing payment details with bKash or Nagad to execute a withdrawal), or where you have given explicit consent.
To the fullest extent permitted by applicable law, jetbaz shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the platform, including but not limited to loss of winnings, loss of data, or loss of goodwill.
jetbaz's total aggregate liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
jetbaz does not warrant that the platform will be available without interruption, that it will be free of errors, or that defects will be corrected within any specific timeframe. The platform is provided on an "as is" and "as available" basis, and jetbaz disclaims all warranties, whether express or implied, to the maximum extent permitted by law.
jetbaz is committed to promoting responsible gaming and to providing tools and resources that help players maintain control over their gambling activity. The following responsible gaming measures are available to all account holders:
Players who feel that their gambling is becoming a problem are encouraged to visit the Responsible Gaming page for detailed guidance, or to contact the jetbaz support team at any time. jetbaz support staff are trained to handle problem gambling contacts sensitively and confidentially.
jetbaz reserves the right to amend, update, or replace these Terms at any time. Where changes are material, jetbaz will notify registered account holders via the email address or mobile number on file at least seven calendar days before the amended Terms take effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically to ensure you remain aware of any changes. The date at the top of this page indicates when the Terms were last updated. If you do not agree with any revised Terms, you must cease using the platform and close your account before the effective date of the amendment.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. jetbaz operates with the objective of providing a fair, transparent, and enjoyable experience for all Bangladesh players.
In the event of a dispute, players are encouraged to contact jetbaz support in the first instance. jetbaz will make reasonable efforts to resolve disputes promptly and fairly. Any dispute that cannot be resolved through direct support contact may be escalated to the jetbaz complaints team by submitting a formal written complaint to [email protected].
jetbaz aims to acknowledge all formal complaints within 48 hours and to provide a final resolution within 14 calendar days of acknowledgement. Where a resolution requires additional investigation, the player will be kept informed of progress throughout the process.
If you have any questions, concerns, or requests relating to these Terms and Conditions, or if you wish to exercise any rights available to you under this Agreement, please contact the jetbaz support team through any of the following channels:
For responsible gaming support, self-exclusion requests, or account closure related to problem gambling, please use the dedicated responsible gaming contact option available in the live chat menu to ensure your request is prioritised by a trained member of the support team.
Now that you have reviewed our Terms and Conditions, explore the jetbaz live casino, cricket sportsbook, and slots. All games in BDT with instant bKash and Nagad payments. 18+ only. Play responsibly.